Frequently Asked Questions

Everything you need to know about your Sunnies Face favorites.

Are Sunnies Face products cruelty-free?

Yes, we are proud to be a cruelty-free brand. We do not test our products or ingredients on animals at any stage of production.

How can I track my order?

Once your order has been dispatched, you will receive an email with a tracking number and a link to our courier's website to monitor your delivery progress.

What is your return policy?

Due to hygiene reasons, we only accept returns or exchanges for items that are damaged or defective upon arrival. Please contact our support team within 7 days of receipt.

Do you offer international shipping?

Currently, we ship to select countries globally. You can check if your region is covered by viewing the shipping dropdown menu at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local digital wallets depending on your shipping destination.

How do I find my perfect shade?

We recommend visiting our 'Shade Finder' tool on the product pages or checking our Instagram highlights for swatches on various skin tones.