Returns & Exchanges

We want you to love your Sunnies Face favorites, but if something isn't right, we offer returns or exchanges on unopened and unused products within 30 days of purchase. Due to hygiene reasons, we cannot accept returns for items that have been swatched or used.

1

Initiate Your Request

Contact our support team with your order number and a photo of the items you wish to return to receive a Return Authorization.

2

Pack Your Items

Securely place the unused products in their original packaging to ensure they are protected during transit back to our warehouse.

3

Ship It Back

Affix the provided return shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or exchange within 7-10 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing